Last Updated: 30 July 2025
BoatMechanic.ai (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, and services.
We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
BoatMechanic.ai is operated by Boat Mechanic Technologies Ltd, a UK-based company providing AI-powered diagnostic tools and boat maintenance support.
📍 Registered in the United Kingdom
📧 Contact: contact@boatmechanic.ai
🌐 Website: https://boatmechanic.ai
We collect the following types of personal and technical data:
Name and email address (when signing up or contacting us)
Boat make, model, year, engine details
Uploaded files (images, audio, videos)
Chat inputs and feedback
Subscription and billing data (via secure third-party payment processors)
IP address and approximate location
Device type, browser, and operating system
Usage logs and chat history
Cookies and tracking data (see Section 9)
We use your data to:
Provide and improve our Services
Deliver AI-powered diagnostics and advice
Customise recommendations for your vessel
Send service-related notifications and reminders
Monitor usage and ensure system integrity
Comply with legal obligations
Respond to enquiries and support requests
We do not use your data for automated decision-making that has legal or similarly significant effects.
We process your data under one or more of the following legal bases:
Contractual necessity: To provide the services you have requested
Legitimate interests: To operate and improve our Services, prevent fraud, and ensure security
Consent: For certain optional features (e.g., email marketing, cookies)
Legal obligation: To comply with applicable laws and regulations
We do not sell your personal data.
We may share data with trusted third parties who help us deliver our Services:
OpenAI and other AI providers: for generating diagnostics and responses
Payment processors: to manage subscriptions and billing (we do not store card data)
Cloud storage and analytics tools: for infrastructure and performance
BrightData or other data scraping tools: when conducting research on boat listings or manuals
Legal or regulatory bodies: if required to comply with the law
All third parties are subject to contractual obligations under UK GDPR.
Your data may be transferred outside the UK (e.g., to the US or EU) if we use global service providers (e.g., OpenAI, AWS, Stripe). In such cases, we ensure that adequate safeguards are in place, such as:
UK adequacy regulations
Standard Contractual Clauses (SCCs)
Additional technical or contractual protections
We retain your data only for as long as necessary for the purposes outlined above:
Chat logs and uploaded data: up to 12 months (unless extended by the user)
Account and billing data: retained as long as your account is active and for up to 6 years for tax/legal compliance
Deleted chat data: summaries and anonymised feedback may be retained for system learning and analytics
You may request deletion at any time (see Section 8).
You have the following rights:
Right to access – Request a copy of the personal data we hold about you
Right to rectification – Correct any inaccurate or incomplete data
Right to erasure – Request deletion of your data (also known as “the right to be forgotten”)
Right to restrict processing – Limit how we use your data
Right to data portability – Request your data in a machine-readable format
Right to object – Object to our processing of your data where we rely on legitimate interests
Right to withdraw consent – Where processing is based on consent (e.g., cookies or marketing)
📧 To exercise any of these rights, contact us at support@boatmechanic.ai.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.
We use cookies and similar technologies for:
Remembering user sessions and preferences
Improving site performance
Analytics and usage tracking
You may choose to accept or reject cookies when you first visit the site. You can also change your preferences in your browser settings.
We take your data security seriously and implement appropriate technical and organisational safeguards, including:
HTTPS encryption
Access controls and authentication
Regular backups and secure hosting
Anonymisation or pseudonymisation where possible
However, no system is 100% secure, and we cannot guarantee absolute protection from cyber threats.
BoatMechanic.ai is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.
We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. We will post updates on this page with a revised “Last Updated” date.
We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or your data, please contact:
Boat Mechanic Technologies Ltd
📧 contact@boatmechanic.ai
📍 United Kingdom
BoatMechanic.ai is trained on real marine engine data, diagnostics, boat forms and freely available repair manuals — so it gives advice grounded in reality, not fluff.